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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jamie Shileikis

Jamie Shileikis

February 10, 2026

5  out of  5
rating by Jamie Shileikis
"Ella was very pleasant and helpful"
We responded:
"Thank you so much for your kind words, Jamie! I’m glad to hear that Ella was pleasant and helpful during your visit. We strive to provide excellent service to all our customers, and I’ll be sure to share your feedback with her. Please don’t hesitate to reach out if you need anything else! ~Jasmine"
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Darryle James

January 16, 2026

5  out of  5
rating by Darryle James
"Took care of me so far"
We responded:
"Darryle, thank you for your feedback! I’m glad to hear we’re taking care of you so far. If there’s anything else you need or any questions you have, please don’t hesitate to reach out. We’re here to help! ~ Jasmine"
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Linda

January 14, 2026

5  out of  5
rating by Linda
"Once again, this agency has provided remarkable service. I had the pleasure of working with Alyssa. I received a small bill I wasn't expecting. She promised to research and respond within 24 hours and that is exactly what happened. It's nice to know that when a promise is made, it's kept!"
We responded:
"Linda, I appreciate your wonderful feedback! I’m delighted to hear that Alyssa provided you with prompt and reliable service. We take great pride in keeping our promises and ensuring our clients feel supported every step of the way. If you ever need anything else, please don’t hesitate to reach out. ~Jasmine"
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Joseph Bonett

January 14, 2026

5  out of  5
rating by Joseph Bonett
"I don't understand my policy nearly as well as I should but Ella from Jasmine Ross State Farm always takes the time to run the numbers, look for savings and more fitting coverage, and explain everything in a way that I can understand."
We responded:
"Thank you for your thoughtful review, Joseph! I’m so glad to hear that Ella has been able to take the time to explain your policy clearly and help find the best coverage and savings for you. Providing personalized service and making sure you feel confident about your insurance is very important to us. Please don’t hesitate to reach out if you have any more questions or need further assistance. ~Jasmine"
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Cooper Mullins

January 13, 2026

5  out of  5
rating by Cooper Mullins
"Ella is the goat! Super friendly too <3"
We responded:
"Cooper, thank you so much for your kind words! We're thrilled to hear that Ella provided you with friendly and excellent service. We'll be sure to pass along your compliments to her. If you ever need any assistance in the future, don’t hesitate to reach out! ~Jasmine"
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David Feltner

January 12, 2026

5  out of  5
rating by David Feltner
"There was never any hurry up let’s get this done pressure here, called them Cody gave me a quote and that quote saved me money and now I have a new outstanding insurance agent that I know will have my future going forward.. Thanks"
We responded:
"Thank you so much for your wonderful review, David! We're thrilled to hear that Cody was able to provide you with a quote that saved you money and that you feel confident having us as your insurance agency moving forward. We’re here to support you every step of the way—no pressure, just REMARKABLE service. Thanks again for trusting us with your insurance needs! ~ Jasmine"
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Zac Smith

January 9, 2026

5  out of  5
rating by Zac Smith
"Ella was very helpfull and quick with policy changes. Easy to work with and had good personality."
We responded:
"Zac, thank you for your kind words! We're glad to hear that Ella was helpful and efficient with your policy changes. We appreciate your feedback and look forward to continuing to provide you with excellent service. If you ever need anything else, please don't hesitate to reach out! ~Jasmine"
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stacia914

January 8, 2026

5  out of  5
rating by stacia914
"8/19/25 - I reached out to Jasmine and her team and they were able to save me almost $200 a month on my car insurance, plus I got services I did not have with my previous insurance company. GIVE THEM A CALL! In these economical times, the savings is a blessing. 1/8/26 - my rates just dropped another $60 per month!!! 🙏"
We responded:
"Thank you so much for your kind words and for trusting our team with your insurance needs, Stacia! I’m thrilled to hear that we were able to save you nearly $200 a month and provide you with valuable services that make a difference. We’re here to support you and your family, especially during these challenging times. Please don’t hesitate to reach out if you need anything else—we truly appreciate your recommendation! ~ Jasmine"
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Tony W.

December 31, 2025

5  out of  5
rating by Tony W.
"While trying to find the best quote with benefits, I was hooked while I worked with Cody. His knowledge and promptness regarding questions exceeded expectations! He truly assured me of my worries by acquiring me the best bundles and cost-friendly quote. I will be in touch for any further inquiries and hope to continue my business with him in the future!"
We responded:
"Thank you so much, Tony! We're delighted to hear that Cody was able to provide you with knowledgeable and prompt service while finding the best quote for you. It's great to know he exceeded your expectations and helped ease your worries. We look forward to assisting you with any future needs! ~ Jasmine"
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Jerrell Wylie

December 30, 2025

5  out of  5
rating by Jerrell Wylie
"Great customer service with replying to phone calls and emails. Jasmine is very professional and knowledgeable and will be recommending her."
We responded:
"Thank you so much for your kind words, Jerrell! I'm thrilled that we provided you with excellent customer service and that I was able to assist you professionally. Your recommendation means a lot to us. Please don't hesitate to reach out if you need anything else! ~Jasmine "
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OddlyAwkwardCas

December 12, 2025

5  out of  5
rating by OddlyAwkwardCas
"Cody and Sheena were very helpful and SO kind, I was able to get a quote and set up insurance within 30 minutes, super quick and easy. They both need a raise!"
We responded:
"We truly appreciate your fantastic feedback! It’s great to know that Cody and Sheena made the experience smooth and pleasant for you, and that you were able to get a quote and set up your insurance so quickly. We’ll make sure to share your compliments with them—they’ll be thrilled to hear it! Don’t hesitate to reach out if you need any further assistance. ~ Jasmine Ross, Agency Owner"
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Lisa Deman

December 12, 2025

5  out of  5
rating by Lisa Deman
"Cody was very friendly, patient, and went through the process Step-by-stepwith me. His service is 10 stars. I will most certainly refer friends and family to you."
We responded:
"Lisa, thank you so much for your kind words and wonderful review! We're thrilled to hear that Cody provided you with friendly and patient service, and that the process was clear and easy to follow. Your recommendation means a lot to us, and we truly appreciate you referring friends and family. If you ever need anything else, please don't hesitate to reach out! ~Jasmine Ross, Agency Owner"
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JoAnna Schmidt

November 26, 2025

5  out of  5
rating by JoAnna Schmidt
"My family has been shopping for reasonably priced insurance for months, disgusted by some other carriers prices and shady practices I called Jasmine Ross and dealt with Cody. He was amazing. Patiently answering all my questions, gave me quotes with options and made this process as easy as possible. In the past we had insurance through state farm and as a company they have been fair. Out of all the insurance companies I have used state farm is really the only one I have anything positive to say about. If your reading this debating if you should call them here's your sign."
We responded:
"Thank you so much, JoAnna! I’m delighted to hear that Cody was able to make the insurance process easy and provide you with options that fit your family’s needs. We truly appreciate your trust in State Farm and our agency. It’s wonderful to know that we’ve been able to offer you fair and reliable service. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. – Jasmine"
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Frank LaFeve

November 25, 2025

5  out of  5
rating by Frank LaFeve
"Agent Cody Norton did a great job getting me the best protection for my vehicle and home for an excellent price. A wonderful personality and an asset to this agency. 👍"
We responded:
"Thank you so much for your kind words, Frank! I’m thrilled to hear that Cody provided you with excellent service and found the best protection for your vehicle and home at a great price. We’re proud to have him as part of our team. If you ever need anything else, please don’t hesitate to reach out. – Jasmine"
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mustapha ayoub

November 13, 2025

5  out of  5
rating by mustapha ayoub
"Cody provided the best experience I’ve ever had with an insurance company. I got my policy in done from start to finish in an hour! Thank you!"
We responded:
"Mustapha, thank you so much for your fantastic review! I’m glad to hear that Cody was able to provide you with such a quick and smooth experience. We strive to make the insurance process as easy and efficient as possible for our policyholders. If you ever need anything else, don’t hesitate to reach out! ~Jasmine"
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Karen Plymel

November 13, 2025

5  out of  5
rating by Karen Plymel
"Excellent customer service every time I work with Kiara Montgomery. . Every time. Knowledgeable. Efficient. Rarely do you find the entire package. I cannot say enough positive things."
We responded:
"Thank you for the 5 star review, Karen! We definitely miss Kiara since her move to Texas. You'll love our new team who are eager and well-trained to continue the excellent customer service for you! I appreciate your continued trust in us! ~ Jasmine"
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Veronica Harris

November 4, 2025

4  out of  5
rating by Veronica Harris
"State Farm/Jasmine has been my Insurance carrier for my Home and Autos for Decades I would recommend all their products and services"
We responded:
"Veronica, thank you so much for your loyal support and kind recommendation! It’s been a privilege to serve you and protect your home and autos over the years. We truly appreciate your trust in State Farm and me as your Agent. If you ever have any questions or need assistance, please don’t hesitate to reach out. Looking forward to continuing to serve you for many more years! ~Jasmine"
Profile photo of Kathy Orr

Kathy Orr

November 1, 2025

5  out of  5
rating by Kathy Orr
"Awesome workers in this office, always friendly and professional, Jasmine is one of a kind, she always take time to explain and help in anyway to make sure you understand. Thank you all, for all that you do, this office is amazing!"
We responded:
"Kathy, thank you so much for your wonderful review! It truly means a lot to me and the entire team to hear that our efforts to provide friendly, professional, and thorough service are making a difference. I'm glad I could take the time to help and ensure you felt comfortable and informed. We’re grateful to have customers like you, and we look forward to continuing to support you in any way we can! ~Jasmine"
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Laura Kieltyka

October 22, 2025

5  out of  5
rating by Laura Kieltyka
"Love this place. Been like family for years."
We responded:
"We truly appreciate your heartfelt review, Laura! It’s wonderful to hear that you feel like part of our family after all these years. Your loyalty means a great deal to us, and we’re excited to keep providing you with excellent service in the future. ~Jasmine"
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Glenda McGuire

October 22, 2025

5  out of  5
rating by Glenda McGuire
"The Jasmine Ross State Farm Agency has provided excellent service. I have been a customer for over five years and have continually received excellent service. Sheena is very efficient & professional! She makes a task seem seamless!"
We responded:
"Thank you so much for your wonderful review and for being a loyal customer for over five years, Glenda! We're delighted to hear that Sheena has consistently provided you with efficient and professional service. Your kind words mean a lot to us, and we look forward to continuing to serve you for many years to come! ~Jasmine"
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Lena’s World94

October 17, 2025

5  out of  5
rating by Lena’s World94
"My agent is Michael Taylor and he is AWESOME! He has great customer service. He is very helpful with getting me my car insurance but he also helped me get other benefits as well at a good price."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Michael provided you with excellent customer service and was able to assist you with your car insurance and other benefits at a great price. We appreciate your feedback and look forward to continuing to serve you! ~Jasmine"
Profile photo of Eulah Oconnor

Eulah Oconnor

October 15, 2025

5  out of  5
rating by Eulah Oconnor
"Cody was extremely helpful in getting home owners insurance for my Moms house. Highly recommend"
We responded:
"Thank you so much for your kind words, Eulah! I’m glad Cody was able to assist you and your mom with her homeowners insurance. We truly appreciate your recommendation and look forward to serving you again in the future! If you ever need anything, don’t hesitate to reach out. ~Jasmine"
Profile photo of Marche Johnson

Marche Johnson

October 3, 2025

5  out of  5
rating by Marche Johnson
"I 10 out 10 recommend Jasmine Ross's State Farm Insurance office. The staff are professional, attentive, thorough, and prompt. Cody is an excellent agent he was very knowledgeable, thorough, and professional. I couldn't have asked for a better experience. You will definitely be in great hands with this office and it's staff."
We responded:
"Thank you so much, Marche, for your wonderful review and recommendation! I’m thrilled to hear that Cody and the team provided you with professional, attentive, and thorough service. We truly strive to make every experience positive and to offer the best coverage at great prices. Your kind words mean a lot to all of us here at Jasmine Ross State Farm Insurance. Please don’t hesitate to reach out if you ever need anything else—we’re always here to help! ~Jasmine "
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Michael Jones

October 2, 2025

5  out of  5
rating by Michael Jones
"This is the best State Farm rep hands down! Cody and jasmine are the best!"
We responded:
"Thank you so much for your kind words, Michael! We're thrilled to hear that we're providing you with excellent service. We truly appreciate your support! ~Jasmine "
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Bill Nichols

September 19, 2025

5  out of  5
rating by Bill Nichols
"Cody was very polite very prompt took care of my call immediately very happy with his service."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Cody provided you with prompt and polite service. We’re committed to making sure every call is handled quickly and with care. If you ever need anything else, please don’t hesitate to reach out. We appreciate your trust in our agency! ~ Jasmine"