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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darryle James

Darryle James

August 20, 2025

5  out of  5
rating by Darryle James
"Took care of me so far"
We responded:
"Thank you for your feedback! I’m glad to hear that I’ve taken good care of you so far. If you need anything else or have any questions, please feel free to reach out. I’m here to help!"
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Dustin Barrett

August 20, 2025

5  out of  5
rating by Dustin Barrett
"I have been with Jasmine Ross - Statefarm team for 8+ years and they have been wonderful to me. From flat tires to locked keys in the car, this team has been there for me. Today my good neighbor was Cody and he did absolutely excellent answering my questions. Goodluck with the new career!"
We responded:
"You're so welcome, Dustin! Thank you for the kind words and great compliment to my team and me. Jasmine"
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Tony Kidd-King

August 19, 2025

5  out of  5
rating by Tony Kidd-King
"They take care of me, they call me to check on things and to see how things are they are family and i have a great relationship with them. Service is a 10/10"
We responded:
"Thank you so much, Tony! It means a lot to us to hear that you feel like part of our family and that we’re able to provide the care and service you deserve. Building strong relationships with our clients is what we strive for every day. We truly appreciate your trust and look forward to continuing to support you whenever you need us! ~ Jasmine "
Profile photo of William Johnson

William Johnson

August 19, 2025

5  out of  5
rating by William Johnson
"I've had a great experience working with Jasmine Ross at State Farm. She's consistently helpful, knowledgeable, and takes the time to make sure I fully understand my coverage. Whether it’s explaining how a policy change affects my payments or walking me through different options, she always makes sure I have the full picture. It's clear she really knows her stuff and genuinely cares about helping her clients make informed decisions. Highly recommend!"
We responded:
"Thank you so much for your kind words, William! We're thrilled to hear that we've provided you with knowledgeable and attentive service. It’s great to know we've been able to help you feel confident and informed about your coverage. We truly appreciate your recommendation and look forward to continuing to serve you in the future! If you ever have any questions, don’t hesitate to reach out. Jasmine "
Profile photo of Terri Lewis

Terri Lewis

August 14, 2025

5  out of  5
rating by Terri Lewis
"Always there when I need them"
We responded:
"Thank you so much, Terri! We're glad to hear that we've been there for you whenever you needed us. Providing reliable support is our top priority, and we truly appreciate your trust. We're always here to help! ~Jasmine "
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Robert Nighswander

August 12, 2025

5  out of  5
rating by Robert Nighswander
"Service was on ppmoint and fast"
We responded:
"Robert, thank you so much for your kind words! We're glad to hear you were satisfied with our fast and efficient service. If you ever need anything else or have questions, please don't hesitate to reach out. We appreciate your business! Jasmine "
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Christa Fracassa

July 26, 2025

5  out of  5
rating by Christa Fracassa
"Great service and saved me a lot of money!! I wish I would have come to State Farm years ago!"
We responded:
"Thank you so much for the kind words, Christa! We're thrilled to hear that you had a great experience and were able to save money. We're grateful you chose State Farm, and we're here for you anytime you need us. Welcome to the family! Jasmine "
Profile photo of Latasha Crittendon

Latasha Crittendon

July 18, 2025

5  out of  5
rating by Latasha Crittendon
"AK was amazing! Both times I spoke with him he was very attentive, great customer service, it seems like I’ve known him for a long time. You can hear it in his voice that he loves what he do! He found me the best price for my home owners insurance and also gave other options to lower my price. If I can give you guys 100 stars I would’ve! Thank you for all your help!"
We responded:
"Latasha, thank you so much for your wonderful review! We’re thrilled to hear that AK provided you with such attentive and personalized service. Our team truly values building lasting relationships with our clients, and it means a lot to know you felt right at home. We’re grateful for your trust in us to help with your homeowners insurance, and we’re always here to find the best options for you. If you ever need anything, don’t hesitate to reach out. Thank you again for your kind words and for being part of our State Farm family! ~ Jasmine "
Profile photo of Sahil Nadiyadra

Sahil Nadiyadra

July 15, 2025

4  out of  5
rating by Sahil Nadiyadra
"Very good service with polite people"
We responded:
"Thank you so much for your kind words, Sahil! We’re glad to hear you had a positive experience with our team. Providing friendly and helpful service is our top priority. If there’s anything else we can assist you with or any way we can earn that fifth star, please let us know. We appreciate your feedback and your business! ~ Jasmine"
Profile photo of Charlotte Knight

Charlotte Knight

July 2, 2025

5  out of  5
rating by Charlotte Knight
"AK was very good and easy going. The entire process took 10 minutes. I highly recommend this office."
We responded:
"Thank you so much for your kind words and recommendation, Charlotte! We're thrilled to hear that AK made the process quick and easy for you. Providing excellent, efficient service is always our top priority. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your business! ~Jasmine"
Profile photo of Nikki Hammond

Nikki Hammond

June 17, 2025

5  out of  5
rating by Nikki Hammond
"Having gone through some difficult times recently, Brenda and A.K have been instrumental in getting things back on track. Within an hour of sending an email, Brenda reached out first. Sweet and personable, she assured me I would be just fine. She calmed me down and I instantly felt at ease. Her associate A.K called next explained everything, answered all of my questions and generously led me through the signing and paying processes. I am happy and relieved beyond words for their kindness and compassion. They make you feel like family and absolutely have your back. And nowadays who couldn't use more of that? Customer for life!!!"
We responded:
"Wow, thank you so much for your heartfelt review, Nikki! It truly means the world to us that Brenda and AK were able to support you during such a challenging time. We’re incredibly proud of our team’s dedication to treating every customer like family and providing the kindness, compassion, and guidance you deserve. Your words remind us why we do what we do, and we’re honored to have earned your trust and loyalty. Please know we’ll always be here to help whenever you need us. Thank you for being a part of our State Farm family! ~Jasmine"
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KING TEZ

June 16, 2025

5  out of  5
rating by KING TEZ
"My agent AK was very helpful asked me tons of questions and we came to a very good price and I appreciate him a lot he was definitely a big help and a life savor lol"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that AK was able to assist you and help find the right coverage at a great price. We truly strive to make insurance simple and stress-free, and it’s wonderful to know AK made such a positive impact. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help! ~Jasmine"
Profile photo of Kamari Mcewen

Kamari Mcewen

June 13, 2025

5  out of  5
rating by Kamari Mcewen
"I had such a great experience with AK. He was very kind, went above and beyond for me, and gave me great information. Everyone that I spoke with had very positive attitudes and were very caring!!"
We responded:
"Thank you so much for your thoughtful review, Kamari! We’re thrilled to hear that AK went above and beyond to provide you with excellent service and helpful information. It’s also wonderful to know that our entire team made such a positive impression with their kindness and caring attitudes. We truly value your trust in us and look forward to continuing to serve you in the future. If you ever need anything, don’t hesitate to reach out! ~Jasmine"
Profile photo of teairra

teairra

May 23, 2025

5  out of  5
rating by teairra
"AK, was awesome! he was very professional, funny helpful, & patient! it was a bumpy road starting out but he worked with me until the very end. i walked out a satisfied customer with a affordable car insurance (kid friendly) as well great staff! Thanks AK.!!! From AJ. & I"
We responded:
"Thank you so much, AJ and Teairra! We're thrilled to hear that AK was professional, helpful, and patient throughout the process. We're glad he helped you find the right coverage and made the experience a positive one. If you ever need anything, don’t hesitate to reach out. We're here to help! -Jasmine"
Profile photo of Conner Mettie

Conner Mettie

May 21, 2025

3  out of  5
rating by Conner Mettie
"Decent rates but kinda unresponsive when it comes to filing claims."
We responded:
"Conner, thanks for your feedback. It looks like you filed a claim with us this Friday 5/16 and we've been in contact with you a total of 7 times via either a call, text, or email since then. I'd like to learn more about your experience and how we can better meet your expectations. Feel free to reach out to me personally as soon as possible. 734-729-5558 ~Jasmine"
Profile photo of LaTese Walls

LaTese Walls

May 19, 2025

5  out of  5
rating by LaTese Walls
"Professional and fast! AK represented Jasmine’s office very well!"
We responded:
"Thank you so much for your kind words, LaTese! We're thrilled to hear that AK provided professional and fast service while representing our office. At Jasmine Ross State Farm, we strive to deliver exceptional service to each and every one of our customers. Your feedback means a lot to us! Please don’t hesitate to reach out if there’s anything else we can assist you with. 😊 "
Profile photo of Daniela Hariga

Daniela Hariga

May 8, 2025

5  out of  5
rating by Daniela Hariga
"AK helped me lower my auto insurance by hundreds of dollars a month. He has excellent work ethics, communication skills and is extremely helpful & pleasant to work with. I will definitely recommend him to all my family and friends."
We responded:
"Thank you for the great feedback, Daniela! We're so happy to hear that AK was able to help you save on your auto insurance and made the experience such a positive one. If you or anyone you know ever need assistance, don't hesitate to reach out. We're here to help! -Jasmine"
Profile photo of Kristen Hall

Kristen Hall

May 8, 2025

5  out of  5
rating by Kristen Hall
"I had a great experience Brenda and Bri were very helpful."
We responded:
"Thank you for sharing your experience, Kristen! We're so glad Brenda and Bri were helpful and made everything go smoothly. If you ever have any questions or need support, we're just a call away! -Jasmine "
Profile photo of Mandeep Nagra

Mandeep Nagra

May 6, 2025

5  out of  5
rating by Mandeep Nagra
"A k provided me the best service there. I loved his work ethics."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience, Mandeep! We’re thrilled to hear that A.K. provided you with exceptional service and demonstrated strong work ethics. At our State Farm agency, we strive to provide the best possible service to all of our customers, and your feedback motivates us to keep up the great work. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your business! ~Jasmine"
Profile photo of Lamar Finley

Lamar Finley

April 15, 2025

5  out of  5
rating by Lamar Finley
"Thanks a lot Ak u we’re very helpful appreciate your service"
We responded:
"Thank you so much, Lamar, for taking the time to leave such kind words! We’re thrilled to hear that Ak was able to assist you and provide the service you needed. Your appreciation means a lot to us! If there’s anything else we can help you with, don’t hesitate to reach out. We’re always here to support you. Thanks again for choosing our agency! ~Jasmine"
Profile photo of Original Dee

Original Dee

April 15, 2025

5  out of  5
rating by Original Dee
"Great Customer service.Getting insurance from here was a nice and easy experience!!"
We responded:
" Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team and found the process of getting insurance easy and smooth. Providing excellent customer service is our top priority, and it's wonderful to know we met your expectations. If you ever need assistance or have any questions in the future, don’t hesitate to reach out. We appreciate your business and look forward to serving you again! ~Jasmine"
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Bridget Jarvis

April 4, 2025

5  out of  5
rating by Bridget Jarvis
"Thank you AK for your outstanding service and follow through."
We responded:
"Thank you for your kind words, Bridget! We're glad to hear that AK provided outstanding service and follow-through. We appreciate your support and look forward to assisting you in the future! Don't hesitate to reach out if you have any questions. -Jasmine "
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Cheryl Stoops

March 20, 2025

5  out of  5
rating by Cheryl Stoops
"Brenda J at state farm made adding a vhehicle to my policy easy and pleasant! I always get the best customer service!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Brenda made the process of adding your vehicle to your policy smooth and enjoyable. Providing excellent customer service is our priority, and it's great to know that Brenda delivered that for you. We truly appreciate your loyalty and are always here to assist you with anything you need!"
Profile photo of Deana Goins

Deana Goins

March 20, 2025

5  out of  5
rating by Deana Goins
"Absolutely wonderful, they go way above and beyond ❤️ 👏"
We responded:
"Deana, thank you so much for your kind words of Jasmine Ross State Farm Agent! We love to go above and beyond for our Good Neighbors, and we are so glad you feel this way! Thank you for choosing us! -Jasmine"
Profile photo of Jon Bassman

Jon Bassman

March 19, 2025

5  out of  5
rating by Jon Bassman
"I had a great experience in switching car insurance policies to State Farm. Brenda was understanding and transparent and gave all the information I needed as well as making the process easy."
We responded:
"Thank you so much for your kind words, Jon! We're thrilled to hear that Brenda made your transition to State Farm smooth and easy. We pride ourselves on providing clear and transparent service, and it's great to know Brenda was able to meet your needs. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!"