State Farm® Insurance Agent Jasmine Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Kroll
October 27, 2026
5
out of
5
rating by Susan Kroll
"Amber was extremely patient and able to assist me"
We responded:
"Wow, thank you for the 5-star review, Susan! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Eulah Oconnor
October 14, 2026
5
out of
5
rating by Eulah Oconnor
"Amber was extremely helpful! I received the information that I was looking for!"
We responded:
"Thank you so much for the 5-star review, Eulah! We're happy to hear that Amber was able to provide the information you needed and make your experience a positive one. Our team takes pride in being helpful, knowledgeable, and responsive to our customers. We truly appreciate you choosing Jasmine Ross State Farm and look forward to assisting you again!"
Montez Clarke
October 12, 2026
5
out of
5
rating by Montez Clarke
"I have had nothing but positive experience with State Farm and Jasmine Ross Insurance Agency. Both with home and auto. I highly recommend anyone who may be looking to change insurance companies to look her up for a great and reasonable quote. I dont even remember how long I have been with her. I spoke with Joseph to explain some problems I've been going thru and he took the time to listen and let me stay on my soap box. :o) Thanks for all your help."
We responded:
"Thank you so much, Montez, for your kind words and continued loyalty to Jasmine Ross State Farm! We truly appreciate you trusting our agency with your home and auto insurance over the years. It means so much to know that you've consistently had positive experiences with our team. We believe great customer service starts with listening, understanding, and being there when our customers need us. Thank you for your recommendation and for being a valued part of our State Farm family!"
Antoinette Smith
October 6, 2026
5
out of
5
rating by Antoinette Smith
"Jasmine Ross office has superb customer service.Jasmine Ross office handles customers needs in a timely matter.Highly recommend this office they have always taken care of me for years"
We responded:
"Thank you so much for the kind words, Antoinette! Taking care of our customers quickly and personally is what we work hard to do every day, and it means a lot to hear that it shows. We're grateful for your trust over the years and look forward to continuing to be here for you. ~Jasmine"
Abdul Majeed
October 3, 2026
5
out of
5
rating by Abdul Majeed
"Amber Morton, Great service! Professional, friendly, and very helpful. They explained everything clearly and helped me choose the right coverage. Highly recommended.""
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Margie Payzant
October 2, 2026
5
out of
5
rating by Margie Payzant
"This office has the Albsoulte best staff at an insurance company. I've been with state farm insurance since I was 16 I'm 63 now! It's been a good run 🐎 with car insurance, renter's and 🏡 owners. Jasmine Ross Agent she and her staff will not disappoint!
Had a two months with other state farm insurance agent his office was horrible....RW
But honestly Ms. Ross turned that around in one day (Handled check ✔️!) And her awesome Staff! M. Payzant"
We responded:
"Thank you so much for this wonderful review and for trusting State Farm for nearly 50 years, Margie! ❤️ That is truly incredible. We’re so happy our team was able to step in, get things handled, and turn your experience around quickly. Providing great service and making sure our customers feel taken care of is incredibly important to us.
Thank you for trusting Jasmine Ross Insurance Agency with your auto, renters, and homeowners insurance needs. We appreciate you and look forward to being here for you for many more years to come! 🏡🚗❤️"
P B
September 30, 2026
5
out of
5
rating by P B
"Amber at Jasmine Ross State Farm is always helpful and professional with all of my family’s insurance needs. Great service every time. Thank you State Farm"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Amber continues to provide you and your family with helpful, professional service. Taking great care of our customers and their insurance needs is what we strive for every day. We truly appreciate your trust in Amber and the entire Jasmine Ross State Farm team! ❤️🏡🚗"
Patrick Shaughnessy
September 29, 2026
5
out of
5
rating by Patrick Shaughnessy
"We are very pleased with the service we received from Jasmine. She is knowledgable, professional, friendly and very customer-focused. Her expertise shines through with all interactions. Every response is timely, thorough and accurate. I wish everyone was as good at their job as Jasmine."
We responded:
"Wow—thank you so much for such incredibly kind words! It truly means a lot to me that you took the time to share your experience. I work hard to make sure my customers feel heard, informed, and well taken care of, so knowing that comes through in our interactions is one of the best compliments I could receive. Thank you for your trust and for allowing me to help with your insurance needs. I sincerely appreciate you! ❤️"
TheAugmoe
September 11, 2026
5
out of
5
rating by TheAugmoe
"Ella helped me add another car to my policy and she was great. The whole office has been nothing but great for me."
We responded:
"TheAugmoe, thank you for the amazing review! Our Westland insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jasmine Ross, your State Farm Agent "
Tina Ruttenburg
September 9, 2026
5
out of
5
rating by Tina Ruttenburg
"Amber was very pleasant and helpful"
We responded:
"Wow, thank you for the 5-star review, Tina! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Leola Collins
August 27, 2026
5
out of
5
rating by Leola Collins
"Always professional services from Jasmine and her staff. I love it here."
We responded:
"Thank you so much for your wonderful feedback of Jasmine Ross State Farm, Leola! We really appreciate your kind words! -Jasmine"
Delia Greco
August 26, 2026
5
out of
5
rating by Delia Greco
"Ella was a delight! Excellent, efficient service! Thank you!"
We responded:
"Thanks so much for the kind words, Delia!"
aboverubiesboss
August 21, 2026
5
out of
5
rating by aboverubiesboss
"I was shopping around for new insurance and found this office while doing a Google search. I called and received red carpet service as a new customer that has continued throughout my tenure with this office. Everyone including Jasmine is always very friendly, helpful, and provide great customer service. Highly recommend ✅"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
John Mckinney
July 31, 2026
5
out of
5
rating by John Mckinney
"Definitely a blessing to be able to get life insurance without answering any questions State Farm has opinions to help with that."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Luka Rosado-Torres
July 28, 2026
5
out of
5
rating by Luka Rosado-Torres
"Ella was insanely helpful and patient with my requests. She saved me a ton of money. Other Statefarm offices don't compare to this one so far."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Westland. "
Ms. Berry
July 16, 2026
5
out of
5
rating by Ms. Berry
"My State Farm agent was Ella and she was the best! Very helpful, kind and attentive to my needs. Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Westland to know you had such a great experience with us. "
Ruth Noonan
July 10, 2026
5
out of
5
rating by Ruth Noonan
"Jasmine is an outstanding insurance agent. She knows her business, handles if efficiently and with a personal touch.."
We responded:
"Ruth, thank you so much for the amazing review! We truly appreciate your trust and look forward to continuing to serve you with the best care possible. ~ Jasmine"
Shawn G
June 30, 2026
5
out of
5
rating by Shawn G
"This office is always available and personable, something missing in many business client relationships today. Jasmine was extremely thorough, knowledgeable, and helpful while assisting me. Usually owners are not great when client facing interactions are conducted, she’s the exact opposite. I’ll recommend 10 out of 10 times…"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Westland to know that you had such a wonderful experience with us here on State Farm Agent Jasmine Ross’s Team."
Jeffrey Stiehr
June 26, 2026
5
out of
5
rating by Jeffrey Stiehr
"Had a pleasant experience"
We responded:
"We appreciate your review, Jeffrey. We are so happy that you had such a wonderful experience with State Farm Agent Jasmine Ross’s Team here in Westland ! "
Nicole Lemaire
June 26, 2026
5
out of
5
rating by Nicole Lemaire
"I'm not a fan of insurance companies! When you talk to the agents they treat you like income not a person. At Jasmine Ross, no matter who you talk to, Alyssa, Ella or Jasmine, it is always like talking to a friend. They go above and beyond to make sure you have a great experience! It doesn't matter where I move to I will always choose Jasmine Ross Agency to take care of me, because the do without trying. Thank you for everything you do!"
We responded:
"Nicole, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jasmine Ross’s Team is just a call or email away!"
Craig Hanley
June 22, 2026
1
out of
5
rating by Craig Hanley
"I've been a client of State Farm for almost 30 years. This agent took over after the previous one retired several years ago and I've had nothing but problems since. Zero agent involvement after multiple issues arise from inexperienced staff errors recently lead me to seek another reputable agent. Avoid this agent if you value quality service or accountability."
We responded:
"Thank you for your feedback as it is helpful as we move forward with staffing and hiring. I'm glad you were able to continue your trust with State Farm despite your experience. I sincerely apologize that we haven't given the level of service you expected. I wish you the best of luck with your new agency home. Jasmine"
Jennifer Smith
June 15, 2026
5
out of
5
rating by Jennifer Smith
"I am blown away by the fantastic service I received today from Ella. She is knowledgeable, friendly and helped us find coverage that was hundreds of dollars less than what we were paying for for MORE than what we were getting from another company. It was an absolute joy working with her today."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jasmine Ross’s Team. "
Joe
June 2, 2026
5
out of
5
rating by Joe
"Alyssa was great. She went way above to help me. Definitely an asset to this company."
We responded:
"Thanks so much for the amazing review, Joe! We really appreciate your support here in Westland . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
PATTI TIDWELL
May 22, 2026
5
out of
5
rating by PATTI TIDWELL
"Always had good experiences with Alyssa. She's great."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jasmine Ross’s Team. "
Tamara Fonville
May 19, 2026
5
out of
5
rating by Tamara Fonville
"Customer service -- Excellent."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jasmine Ross’s Team here in Westland . "